Caya Privacy Policy

1. Information We Collect

Information you provide may include name, email address, account details, reflections, responses, and user-generated content.

Information collected automatically may include device type and operating system, usage and interaction data, IP address, and approximate location.

We may process emotional or wellness-related inputs. This data is handled with care but is not HIPAA-protected health information.

2. AI Processing & Use of Data

Caya uses AI systems to generate personalized responses. Your inputs may be processed by AI systems, AI processing may involve third-party providers, and we implement safeguards to protect your data.

We do not use your personal content to train public AI models without explicit consent.

3. How We Use Information

We use data to provide and improve Services, personalize your experience, communicate with you, and maintain platform safety.

4. Legal Basis (EU/UK Users)

We process data based on consent, contract performance, and legitimate interests.

5. Sharing of Information

We do not sell personal data. We may share data with service providers, legal authorities if required, and successors in a business transaction.

6. Data Storage & Security

Data is stored securely and we use reasonable safeguards. No system is fully secure.

7. Data Retention

We retain data only as long as necessary for Services or legal obligations.

8. Your Rights

U.S. users may request access, deletion, and correction of personal information.

EU/UK users may access, correct, or delete data, restrict or object to processing, and request data portability. Contact care@cayacares.com.

9. International Data Transfers

Data may be transferred to and processed in the United States.

10. Children's Privacy

Caya is not intended for users under 18.

11. Third-Party Services

Third-party providers, including Apple and Google, may process your data under their own policies.

12. Changes to Policy

We may update this Privacy Policy periodically.

13. Contact

For all privacy or data requests, contact care@cayacares.com.

GULA LLC operates Caya.